Cancellations & Make Ups FAQs
What if I miss a class?
You may make up a class by attending another class in that same session. The skill level of the make up class must be equal to or less than the skill level of the class in which you are enrolled. We allow one make-up class per session. We ask students not to bounce between options because it throws off the lead/follow balance our students appreciate.
There are some classes, such as Beginning Wedding Dance where this make up policy cannot apply due to the content of the class.
Although we review the previous week’s material at the beginning of each class, if you do miss a class, you may wish to take a private lesson (at additional expense) to receive detailed instruction on the missed material.
What’s your cancellation policy for group classes & workshops?
To cancel, change or postpone enrollment in a group class or workshop, call 312.243.0700 or email us as soon as possible.
Cancellations / Changes received 5 or more days before the start of the first class or workshop are eligible for a complete refund or credit towards future group classes or workshops.
Cancellations / Changes received between 2 and 5 days before the start of the first class or workshop are eligible for credit only. The credit will equal the full amount paid by the student and will be redeemable for future group classes/ workshops.
Cancellations / Changes received within 48 hours before the start of the first class or workshop will receive a credit redeemable towards future group classes /workshops minus a $15/person cancellation fee.
After the first class/ workshop begins, tuition is non-refundable. A credit will only be issued in the event of serious injury or long-term illness. The credit will be calculated by taking tuition paid, less drop-in class fee ($18) for number of classes taken, less $15 change fee per enrollee.
The above policies apply to all forms of payment for classes/ workshops including PayPal, cash, check, MasterCard, Visa, prepaid packages, credits, discount vouchers and gift certificates.
Policies updated 08/2008. Policies subject to change.
